Shipping policy
Last Updated: May, 09 2025
Who We Are
Yucca Metal Art Shop we operate the website https://yucca-metal.shop (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
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Free Shipping: We offer free shipping on all orders over $50.00 USD.
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Flat Rate Shipping: Flat shipping rate of $10.00 USD for orders under $50.00.
Shipping Range
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Delivery Area: We currently ship within the continental United States.
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Future Expansion: We are considering expanding our delivery areas.
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Sorry, we do not ship to:
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PO Boxes
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Hawaii, Alaska, USA territories outside of the continental United States
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Canada, or Internationally
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Order Processing Time
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Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
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Cut-off Time: Orders placed before 5:00 PM (GMT-07:00) Mountain Standard Time (Arizona) will be processed the same day; those placed after will be processed the next business day.
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No Shipping Days: Orders are not processed on weekends or public holidays.
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Handling time (days): 3-5 business days, Monday to Friday. (This is the production time it takes us to create the product for you)
Delivery Time
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Transit time / Estimated Delivery: Orders typically arrive within 6-12 business days after processing, depending on the destination.
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(Transit time is the time it takes the carrier to deliver a product to a customer.)
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Shipping Process
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Courier Services: We use reliable carriers such as USPS.
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Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
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Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
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Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
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Returns Policy: For detailed return instructions, please refer to our Return and Refund Policy at: Here
Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
- Customer Service Email: hello@yucca-metal.shop
- Phone: +1-928-766-0400
- Contact Form: Contact us
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Address:
Yucca Metal Art Shop
17198 S Wild Bill Rd #363
Yucca, AZ, 86438, United States